Return Policy
Domestic Return Policy
It’s easy:
It’s easy:
100 days to return any product for any reason
and it is 100% covered by us.
and it is 100% covered by us.
We do our best to give detailed product descriptions and a lot of photos to allow you to make an informed decision but there is nothing like having the item in your hands. We understand that. If you receive your product and don’t love it, we will give you a full refund and pay for return shipping.
Domestic Return Procedures
1. Email: returns@5vSolar.com (subject line: RMA) to obtain a Return Authorization Number within 100 days of the invoice generated date. Include in your email your name, tracking number, address, or order number to help us find your order. Also include what product you would like to return.
2. Once we process your return, we will email you a prepaid return shipping label that you can attach to the package and mail it back to us.
3. Purchases that meet the above return policy guidelines will be refunded back to the original method of payment.
International Return Policy
Well international returns can be tricky. One return policy to cover all international returns can be even trickier. We want happy customers and will do our best to make things right for you. Email us atreturns@5vSolar.com to start the conversation.
Domestic Return Procedures
1. Email: returns@5vSolar.com (subject line: RMA) to obtain a Return Authorization Number within 100 days of the invoice generated date. Include in your email your name, tracking number, address, or order number to help us find your order. Also include what product you would like to return.
2. Once we process your return, we will email you a prepaid return shipping label that you can attach to the package and mail it back to us.
3. Purchases that meet the above return policy guidelines will be refunded back to the original method of payment.
International Return Policy
Well international returns can be tricky. One return policy to cover all international returns can be even trickier. We want happy customers and will do our best to make things right for you. Email us atreturns@5vSolar.com to start the conversation.